I was interviewed in a podcast by Lindsay Pica-Alfano from Govlaunch about the City of Adelaide’s digital innovation program and content marketing regimen. The podcast is available at: https://podcast.govlaunch.com/episodes/govlaunch-ep25-adelaide-au
Tag: chatbot
Staycation and Trails now available in chatbot
We’re continuing to add new functionality and content to the City of Adelaide chatbot. Have you tried it yet? Search ‘City of Adelaide’ on Facebook Messenger to give it a go. We’ve just added our popular ‘Staycation Deals’ for city-based accommodation, tours and attractions, as well as access to our 70+ city trails and guides….
Use Google Assistant to get answers on parking spaces and bin day in Adelaide
We’ve been doing a bit of work to incorporate a number of council information services into Google Assistant. You can now use Google Assistant to: Find out how many spaces are available at our nine city UParks Find out which is the closest UPark to park at Find out when your bin day is We…
New chatbot & voice assistant page on City of Adelaide website
I’ve produced a new page that explains our chatbot and voice assistant project. https://www.cityofadelaide.com.au/about-adelaide/smart-city-adelaide/ai-chatbot-voice-assistant/
Blog post about our chatbot project from Hopstay
The City of Adelaide’s AI chatbot partner is Australian-French startup, Hopstay. Started by a pair of Adelaide entrepreneurs, Hopstay won an international French Government competition to establish their business in a tech incubator in Paris. Nice work if you can get it! We’ve worked with Hopstay over the past 18 months to build an experimental…
City of Adelaide digital program covered in CMO magazine
We’ve been featured in a piece in CMO Magazine, with the editor interviewing the boss, Ian Hill, about our digital program. URL to the article is: https://www.cmo.com.au/article/679012/how-city-adelaide-marketers-using-digital-content-drive-engagement/ Here’s the full text of the article: How City of Adelaide marketers are using digital and content to drive engagement Director of growth shares the digital innovations and…
Chatbot case study from Hopstay
Hopstay have put together a nice case study PDF about the City of Adelaide chatbot.
Hootsuite Breakfast Presentation about AI and chatbots
I did a presentation at the Hootsuite Breakfast Series in Melbourne in December 2019. The full video presentation can be found here: https://www.hootsuite.com/pages/landing/enabling-convenience The Powerpoint slides… IQ Meets EQ: Powering Customer Experience through AI and Emerging Tech Clayton Wehner, Manager, Marketing Strategy and Innovation, City of Adelaide In this session, Clayton shares key takeaways from…