I did a presentation at the Hootsuite Breakfast Series in Melbourne in December 2019.
The full video presentation can be found here: https://www.hootsuite.com/pages/landing/enabling-convenience
The Powerpoint slides…
IQ Meets EQ: Powering Customer Experience through AI and Emerging Tech
Clayton Wehner, Manager, Marketing Strategy and Innovation, City of Adelaide
In this session, Clayton shares key takeaways from the City of Adelaide’s experience with implementing a chatbot and looks at the future of Al.